📄 Terms of Service

Last updated: September 2025

Velvet House is a digital platform connecting streamers and viewers in an elegant and respectful environment. By using the platform, you agree to the following terms and conditions.

1. Age Requirement

You must be at least 18 years old to use Velvet House. By signing up, you confirm that you meet this requirement.

2. Code of Conduct

Users must respect others and refrain from sharing illegal, hateful, or explicit content that violates our community guidelines.

3. Payments and Lotus Credit

All transactions on the platform are done through Lotus credits. Lotus have no monetary value outside of the platform and are non-refundable.

4. Data and Privacy

We collect limited personal data to provide services. Your data will never be sold to third parties. You may request data deletion at any time.

5. Content Ownership

All user-generated content remains the property of its creator. Velvet House may use public elements (avatars, usernames) for promotional purposes.

6. Termination and Suspension

Velvet House reserves the right to suspend or terminate any account violating these terms without prior notice.

7. Legal Responsibility

Users are responsible for their own content and interactions. Velvet House is not liable for user conduct or third-party links.

8. Prohibited Content

The following content is strictly forbidden and will result in immediate account termination and report to global authorities (INHOPE or equivalent):

  • Child sexual abuse material (CSAM / pedopornography)
  • Zoophilia or animal abuse content
  • Rape, threats, or real-world violence
  • Human trafficking or exploitation

Velvet House actively collaborates with global organizations such as INHOPE to report any illegal activity involving minors or abuse. Any such content will trigger an automated alert, account suspension, and legal reporting without exception.

9. Modifications

These terms may be updated at any time. Users will be notified of significant changes.

📌 Legal Notice

Velvet House is operated by Novalink Limited, a registered company in Hong Kong.

  • Company Name: Novalink Limited
  • Company Number: CR No. XXXXXXX
  • Address: Unit 1103, 11/F, No.8 Observatory Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • Responsible Publisher: Bodet Sébastien
  • Contact Email: contact@velvethouse.com

For legal inquiries or to report illegal content, please contact us via the contact page.